Eleanor
1000+ Posts
It was summer holidays again and the family had booked a week away so I wasn’t needed for Grandparenting duties. I’d booked a holiday with Acklams Holidays, a local company based in Beverley, who I’ve used before and like. They offer a home pick up which means once I’ve locked the door, I’m their responsibility.
The coach driver was lovely - very customer orientated and very diplomatic at negotiating the expectations of a very diverse group. He sent us regular texts during the day to remind us of pick up times and locations so no one could say they had forgotten!
Titled Devon Steam and Cruise the brochure promised:
“We start in the stylish Regency resort of Sidmouth, before heading to the seaside resort of Exmouth for a River Exe circular cruise. The delightful Exmoor National Park is the next stop, visiting the unique medieval village of Dunster. Included is a nostalgic steam train ride through the glorious Somerset countryside on the West Somerset Railway, the longest steam heritage railway. Finally, we watch the world go peacefully by in the delightful setting of the River Exe , along the idyllic Grand Western Canal on the last horse-drawn barge trip in the South West - a little bit of ‘heaven’ in Devon!”
The prospect of a trip on the West Somerset Railway (highly recommended by steam train mad grandson) was one of the clinchers in deciding on this trip, along with the horse draw canal trip...
Unfortunately it was a wet start to August this year and the weather wasn’t as good as I’d hoped...
Monday - To Tiverton
Not a good start with rain and low cloud...
Having been picked up from home, I was taken to the interchange pick up at Drax Golf Club. We had a stop at Webbs of Wychbold Garden Centre on the edge of Droitwich. This has recently won the Midlands Best Destination Garden Centre 2023, so we were expecting great things.... It didn’t live up to the hype. Prices in the restaurant were expensive and the menu wasn’t very imaginative. The farm shop wasn't as good as others I've seen and had a very limited selection. The cake selection in the bakery section was very disappointing and, at the prices they were charging, I wasn’t tempted and ‘made do’ with the sandwiches I’d brought with me.
I always go and look at the plants, although don’t buy any while I'm away on holiday. By August, the plant selection was limited and many plants were looking past their best. The retail area was limited with a lot of large furniture although there was quite a good craft area (again expensive). About the best bit was the small Lakeland shop, although I did enjoy looking at the selection of reptiles in the pet area.
Back on the coach, I wasn’t the only one grumbling and interestingly recent reviews on Trip Advisor are saying the same thing. It was then straight to Tiverton and the Tiverton Hotel where we would spend the next four nights. It is an excellent location on the edge of town with easy access to roads out. The hotel is a bit like a rabbit warren with long corridors. I had a large and pleasant bedroom which was very quiet. The room was clean although the pink and cream corporate decor was beginning to look a bit sad. (Radiator paint had chipped off in places.) The bed was extremely comfortable with a cosy duvet and pillows. The bathroom had been modernised with a large walk in hi-tech shower with a choice of two shower heads. It was very effective once I worked out how to work the controls... Those are the positives.
It was really let down by the food. Breakfast was a self service buffet and the usual (but rather uninspiring) offering. Unfortunately the hot food was only just warm not hot on two mornings... There were few staff on duty and they were slow to refill when food ran out. One morning there were no fried eggs. Another morning we waited ten minutes for more bacon to be brought out. When asked I was told ‘it is still in the oven’.. It eventually appeared ten minutes later and was still squeaking.
Being a coach party, we had a set menu for dinner. This was uninspiring and a couple of nights I was rather scratching round to find something I wanted to eat. I’ve never seen bread and butter pudding like that served here - anaemic slices of bread swimming in milk with no fruit and no crispy top. Apparently this is the way the chef always makes it - we said he needed to take lessons or buy a new buy a new cook book.
After many negative comments about the food, the coach driver took this up with the hotel. Things did improve - breakfast was a bit hotter and the meal on the last night a definite improvement.
The coach driver was lovely - very customer orientated and very diplomatic at negotiating the expectations of a very diverse group. He sent us regular texts during the day to remind us of pick up times and locations so no one could say they had forgotten!
Titled Devon Steam and Cruise the brochure promised:
“We start in the stylish Regency resort of Sidmouth, before heading to the seaside resort of Exmouth for a River Exe circular cruise. The delightful Exmoor National Park is the next stop, visiting the unique medieval village of Dunster. Included is a nostalgic steam train ride through the glorious Somerset countryside on the West Somerset Railway, the longest steam heritage railway. Finally, we watch the world go peacefully by in the delightful setting of the River Exe , along the idyllic Grand Western Canal on the last horse-drawn barge trip in the South West - a little bit of ‘heaven’ in Devon!”
The prospect of a trip on the West Somerset Railway (highly recommended by steam train mad grandson) was one of the clinchers in deciding on this trip, along with the horse draw canal trip...
Unfortunately it was a wet start to August this year and the weather wasn’t as good as I’d hoped...
Monday - To Tiverton
Not a good start with rain and low cloud...
Having been picked up from home, I was taken to the interchange pick up at Drax Golf Club. We had a stop at Webbs of Wychbold Garden Centre on the edge of Droitwich. This has recently won the Midlands Best Destination Garden Centre 2023, so we were expecting great things.... It didn’t live up to the hype. Prices in the restaurant were expensive and the menu wasn’t very imaginative. The farm shop wasn't as good as others I've seen and had a very limited selection. The cake selection in the bakery section was very disappointing and, at the prices they were charging, I wasn’t tempted and ‘made do’ with the sandwiches I’d brought with me.
I always go and look at the plants, although don’t buy any while I'm away on holiday. By August, the plant selection was limited and many plants were looking past their best. The retail area was limited with a lot of large furniture although there was quite a good craft area (again expensive). About the best bit was the small Lakeland shop, although I did enjoy looking at the selection of reptiles in the pet area.
Back on the coach, I wasn’t the only one grumbling and interestingly recent reviews on Trip Advisor are saying the same thing. It was then straight to Tiverton and the Tiverton Hotel where we would spend the next four nights. It is an excellent location on the edge of town with easy access to roads out. The hotel is a bit like a rabbit warren with long corridors. I had a large and pleasant bedroom which was very quiet. The room was clean although the pink and cream corporate decor was beginning to look a bit sad. (Radiator paint had chipped off in places.) The bed was extremely comfortable with a cosy duvet and pillows. The bathroom had been modernised with a large walk in hi-tech shower with a choice of two shower heads. It was very effective once I worked out how to work the controls... Those are the positives.
It was really let down by the food. Breakfast was a self service buffet and the usual (but rather uninspiring) offering. Unfortunately the hot food was only just warm not hot on two mornings... There were few staff on duty and they were slow to refill when food ran out. One morning there were no fried eggs. Another morning we waited ten minutes for more bacon to be brought out. When asked I was told ‘it is still in the oven’.. It eventually appeared ten minutes later and was still squeaking.
Being a coach party, we had a set menu for dinner. This was uninspiring and a couple of nights I was rather scratching round to find something I wanted to eat. I’ve never seen bread and butter pudding like that served here - anaemic slices of bread swimming in milk with no fruit and no crispy top. Apparently this is the way the chef always makes it - we said he needed to take lessons or buy a new buy a new cook book.
After many negative comments about the food, the coach driver took this up with the hotel. Things did improve - breakfast was a bit hotter and the meal on the last night a definite improvement.
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