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Global Entry

artnbarb

1000+ Posts
When we arrived in Philly from Rome, we did automated passport scans. When we walked through the Global entry lane, the agent said we were in the wrong line, and should have some sort of recipt to give her. We have TSA Precheck plus Global Entry. Where was I supposed to get the receipt? What am I missing?
 

Andrew

500+ Posts
Contest 2019 Winner!
At least in Boston, the Global Entry lane has kiosks where you position your face in front of the camera so it shows in a designated spot on the screen and it spits out a receipt.
 

italian excursion

100+ Posts
It took me a few minutes (in ORD) to figure out how to position the camera for my short stature. Before that it kept telling me I was not accepted......
 

NoSpin

100+ Posts
I haven't bothered with it even though my AMEX card will cover the cost. We arrive at Boston and we always go through customs quickly. The delay is always waiting for our luggage. :(

A funny thing. In August, 2019, we came back from Italy with another couple who had Global Entry. They did get through customs a couple minutes ahead of us, but we both had to wait for the luggage. Then once we both got our luggage, they were selected for a search as we just walked right out! :D
 

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