IMPORTANT NEWS:
Ever since inaugurating the Economy and Super Economy fare years ago, the Trenitalia Economy and Super Economy promotional fares have always been NON-REFUNDABLE. Now, Trenitalia has exercised foresight and wisdom (in the Covid era) and has made these tickets REFUNDABLE (at the discretion of the purchaser), under these conditions:
1. You must AFFIRMATIVELY SELECT the refundable option "tiRimborso" when purchasing these tickets, and pay a SUPPLEMENT of either 1 Euro (Economy fare) or 2 Euros (Super Economy fare);
2. You must cancel the ticket no more than two days (48 hours???) before the scheduled trip; and
3. You will incur a 10% cancellation forfeiture (much better than a total forfeiture). Your payment card will be refunded, minus the amount of the cancellation forfeiture.
4. The cancellation refund option applies to all FRECCIA, Intercity, Intercity Notte and Eurocity trains operating within Italian territory. The refund option is not available for trains whose Economy or Super Economy fare is 10 Euros or less.
https://www.trenitalia.com/it/offerte_e_servizi/opzione-tirimborso.html
Trenitalia has translated the refund conditions into English:
"Ticket refund option
With the Ticket refund option, Economy and Super Economy tickets are now also refundable!
The Ticket refund option costs €2 for Super Economy and €1 for Economy tickets, and it allows you to request a refund on your ticket up to 2 days before departure with a 10% deduction to the original amount paid.
The total will be credited to the same payment method you used for your original purchase.
The option is valid for Frecciarossa, Frecciargento, Frecciabianca, Intercity, Intercity Notte and Eurocity tickets on national routes. It cannot be purchased for tickets with a total cost equal to or less than €10. The amount paid for the Ticket refund option is non-refundable and does not contribute to the calculation of the refundable or compensable amount."
Ever since inaugurating the Economy and Super Economy fare years ago, the Trenitalia Economy and Super Economy promotional fares have always been NON-REFUNDABLE. Now, Trenitalia has exercised foresight and wisdom (in the Covid era) and has made these tickets REFUNDABLE (at the discretion of the purchaser), under these conditions:
1. You must AFFIRMATIVELY SELECT the refundable option "tiRimborso" when purchasing these tickets, and pay a SUPPLEMENT of either 1 Euro (Economy fare) or 2 Euros (Super Economy fare);
2. You must cancel the ticket no more than two days (48 hours???) before the scheduled trip; and
3. You will incur a 10% cancellation forfeiture (much better than a total forfeiture). Your payment card will be refunded, minus the amount of the cancellation forfeiture.
4. The cancellation refund option applies to all FRECCIA, Intercity, Intercity Notte and Eurocity trains operating within Italian territory. The refund option is not available for trains whose Economy or Super Economy fare is 10 Euros or less.
https://www.trenitalia.com/it/offerte_e_servizi/opzione-tirimborso.html
Trenitalia has translated the refund conditions into English:
"Ticket refund option
With the Ticket refund option, Economy and Super Economy tickets are now also refundable!
The Ticket refund option costs €2 for Super Economy and €1 for Economy tickets, and it allows you to request a refund on your ticket up to 2 days before departure with a 10% deduction to the original amount paid.
The total will be credited to the same payment method you used for your original purchase.
The option is valid for Frecciarossa, Frecciargento, Frecciabianca, Intercity, Intercity Notte and Eurocity tickets on national routes. It cannot be purchased for tickets with a total cost equal to or less than €10. The amount paid for the Ticket refund option is non-refundable and does not contribute to the calculation of the refundable or compensable amount."