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Information You can AskTSA on Twitter or FaceBook Messenger

Cameron

500+ Posts
My experience with other businesses offering assistance via Twitter has been prompt and accurate.

Information is from the Homeland Security Website.


Per TSA tips for travel:

Tweet or Message AskTSA. Issues receiving TSA Pre✓® on your boarding pass? Unsure if an item is allowed through security? Get live assistance by tweeting your questions and comments to @AskTSA or via Facebook Messenger on weekdays from 8 a.m. to 10 p.m. and on weekends/holidays from 9 a.m. to 7 p.m. You can also reach the Contact Center at 866-289-9673.

More help:

  • Call TSA Cares. Travelers or families of passengers with disabilities and/or medical conditions may call the TSA Cares helpline toll free at 855-787-2227 at least 72 hours prior to flying with any questions about screening policies, procedures and to find out what to expect at the security checkpoint as well as arrange for assistance at the checkpoint.
As a reminder, public awareness is key for supporting TSA’s security efforts. Travelers are encouraged to report suspicious activities, and remember, If You See Something, Say Something™. For individuals traveling abroad, please check the U.S. Customs and Border Protection Know Before You Go page to learn about required documentation.

For further information about TSA procedures and other trusted traveler programs, read the frequently asked questions, watch TSA’s travel tips videos and visit DHS's new Trusted Traveler Comparison Tool.
 

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