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Help Needed Train question

jan

100+ Posts
So, I found a "super economy" fare on trenitalia, going from Venice to Arezzo on the morning of November 18. I bought it, 2 tickets and used my Amex. All seemed to go smoothly. BUT when I got the email with the tickets, they are both in my husband's name. Yes, there are 2 different seat assignments but the same name on each ticket. Do you think we can just travel with these? Or should we go to the train station and speak to someone about it before our travel day. TIA!
 

Andrew

100+ Posts
Contest 2019 Winner!
From what I can tell, if this is a direct trip on a national train (no Regionali involved), the name doesn't matter; you just need to know the PNR.
 

Andrew

100+ Posts
Contest 2019 Winner!
Yes, so for the Regionale do you have printouts that you need to show, both with your husband's name? From what I've seen posted for years, tickets are never checked on the 12-minute segment from S. Lucia to Mestre. You could take your chances on that, or if you are checked plead that it was a glitch on Trenitalia's end, and you did in fact pay for tickets for two, or just pay €1.35 for that segment for yourself. The rule is that ID should be checked with Web-purchased tickets for Regionali, but it shouldn't matter on the longer Intercity segment.
 

daydreamer

New Member
I too had purchased the “super economy” fare online for two people for travel on Trenitalia in May. Only my name appeared on both emailed tickets and I was concerned. However, on the train, the conductor merely scanned each ticket and moved on. We had two different journeys with my name only appearing on the tickets and there was never a problem.
 
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Andrew

100+ Posts
Contest 2019 Winner!
Another point I'd make is that, if the trip you want to take includes a segment on a Regionale, you might as well book (online in advance) only the reservable segment on a national train, and buy the Regionale segment at the station just before leaving. Having a Web-purchased Regionale ticket with a passenger name adds needless complications to a simple purchase. This advice includes trips where the Regionale might be the later segment of the trip: say you have a reserved train from Venice to Florence, connecting to a Regionale from Florence to Arezzo. You can buy the Firenze-Arezzo ticket at a kiosk at Venice station.

Just remember to stamp a station-purchased Regionale ticket before boarding the applicable train.
 
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